Privacy Policy

EFR-software.com Privacy Statement

This privacy statement mentions what personal data we collect when you use our website, why we collect these personal data, and what we do with them. It is important to us that your data should be handled with care, and we make sure the personal information you submit to us is treated confidentially. Briefly put, our privacy statement comes down to the fact that we:

  • only use your personal data for purposes that have been agreed with you;
  • shall not share your personal data with others, unless this is necessary for the carrying out of our services or activities;
  • carefully secure your personal data.

If you have any questions that have not been answered in this privacy statement, if you have suggestions or remarks concerning its content or if you have any complaints regarding the manner in which we handle your personal data, please contact us. You can find our contact details on our Contact page.

This privacy statement applies to Stb Care's www.efr-software.com website. Stb Care is not responsible for the privacy policy of other sites and sources mentioned on our websites.

Personal data
We process your name, gender, email address, phone number, and Skype address for the purposes mentioned below.

Purposes
We collect or use your personal data for no other purposes than those described in this privacy statement, unless we have received your prior consent regarding such other purposes.

  • Use of our services and products

When you use our services and products, we ask you to submit personal data. These data are needed in order for us to be able to provide the service or product and are stored by Stb Care according to the legal retention requirements.

  • Communication

When you send us email or other type of messages, these are recorded in our systems and stored according to the legal retention requirements. Sometimes we ask you to submit personal data that are relevant for the situation in question. This makes it possible to process your questions and respond to your requests.

  • Forms

The website contains forms you can use to contact us on various topics, such as demonstrations, appointments, replies to questions, etc., to request or download information, to subscribe to our newsletter, to place orders or to enter into agreements.

We store the data you provide to us through these forms for as long as it is necessary or reasonable in order to fully respond to, or handle, your request. Additionally, your request may be recorded in our systems and stored there according to the legal retention requirements.

Third parties
We use third parties in the context of carrying out our services and activities. If such third parties have access to your data during the process, we take appropriate measures to ensure that your data are sufficiently secure and used exclusively for the intended purposes. Stb Care shall never sell your personal data to third parties.

Security
Stb Care has taken appropriate technical and organizational measures to protect the personal data submitted by you from unlawful use.

Your data are sent over the internet through secure connections and are processed and stored in certified data centers and on servers belonging to Stb Care. The personal data are hidden from search engines.

Our employees have a legal obligation to observe your data confidentiality. Our contracts also impose this obligation to third parties that we involve in the carrying out of our services and activities.

Website visit
When you visit our website, the technical characteristics of your visit are recorded into so-called log files. Examples include the page requested, IP address, date and time, browser type, and so forth. We do not check who uses each IP address at each moment and we therefore do not trace these data back to your person. These log files are stored exclusively for analysis purposes.

Newsletter
Users can subscribe to the Stb Care newsletter, by which we inform interested persons about relevant developments. Your email address is added to the list of subscribers with your explicit consent, if you give your explicit consent for that purpose and if you are a contact person for an organization that uses our application. Every newsletter contains a link that you can use to unsubscribe. The newsletter subscriber base is not provided to third parties.

Cookies
Cookies are small pieces of information stored by your browser on your computer.

This website uses functional cookies that are needed in order for the website to function properly. Additionally, we use cookies, for instance, in order to be able to analyze the use of the website and to improve its user-friendliness.
Read more about this in our cookie statement.

Social media and links to other websites
The website may include buttons for following Stb Care through social media and for sharing messages on social media. These buttons are made up of code delivered by the various social media companies themselves. Among other things, this code may place cookies (see above). We have no control on that and we therefore refer you to the privacy statements of the social media organizations in question, so you can read what they do with your (personal) data that they process through these cookies.

The website may also contain links to third party websites. Although these websites have been carefully selected, Stb Care bears no responsibility regarding these third parties and the manner in which they handle (personal) data.

Accessing and updating personal data
You have the right to ask us which personal data are stored in our databases about you. If you believe those personal data are not (or no longer) correct or complete, you can ask us to amend, correct, or delete your personal data. Before we process a request, we check the requester’s identity, in order to guarantee the protection of the personal data. We shall process update requests as quickly as possible. If your request cannot be carried out (yet), we shall explain to you the reasons why that is the case. You can send your request using the options mentioned on our Contact page.

Changes
This privacy statement is adapted to the use of, and the options included on, this website. Any adjustments and/or changes to this website can lead to amendments to this privacy statement. Therefore, it is advisable that you check this privacy statement regularly.

Exceptions
Apart from the exceptions mentioned above, Stb Care only makes personal data available to third parties if the law requires us to do so.

Contact information
Questions about the privacy policy of this website can be sent by post, for the attention of the management, or by email, to info@stb.nl.

You can find our full contact details on our Contact page.

This privacy statement was last updated on January 23, 2018.